Privacy Policy for Healthndfitness.com
Last Updated: 22/12/2025
1. Introduction
Healthndfitness.com (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.healthndfitness.com/ (“Site”), book services, make payments via Razorpay, or otherwise interact with us online. If you do not agree with the terms of this privacy policy, please do not use the Site.
2. Information We Collect
We collect information directly from you and automatically when you interact with our Site.
Personal Information You Provide:
• Name, email address, mobile number, and contact details when you fill out contact/booking forms or create an account.
• Payment information via Razorpay (limited to what Razorpay processes; we do not store full card details on our servers). Razorpay may collect card numbers, UPI details, or other financial information as part of payment processing. Razorpay
• Other information you choose to provide, such as fitness preferences or feedback.
Automatically Collected Information:
• IP address, browser type, device information, usage logs, cookies and similar tracking technologies. These help improve functionality and user experience.
3. How We Use Your Information
We use your information to:
• Facilitate and complete your bookings, orders, and payments.
• Communicate with you about appointments, services, updates, and offers.
• Respond to your requests, questions, or support inquiries.
• Improve our website, services, and user experience.
• Prevent fraud and enhance security.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to track website activity and store certain user preferences. Cookies may be essential (for bookings or login) or analytical/functional (to help understand user behavior). You will be asked for explicit consent before non-essential cookies are enabled, in accordance with Indian privacy principles. Ardent Privacy
5. Razorpay Payment Processing
For payments, we use Razorpay Checkout. Razorpay may collect and process certain personal and financial information necessary to complete transactions, such as card details, UPI, wallet data, billing address, and contact information. Razorpay’s own privacy policy governs how they handle, store, and use this data. You can review Razorpay’s policy for details. Razorpay
We do not store full payment credentials on our servers. Only minimal data needed for business records (like transaction IDs) is kept securely.
6. How We Share Your Information
We may share your information with:
• Service providers (including Razorpay) to enable payments and deliver services.
• Law enforcement or regulators when required by law.
• Business partners with your consent, for legitimate business purposes.
7. Data Retention
We keep personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention time may vary depending on the purpose data was collected.
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission is fully secure, and absolute security cannot be guaranteed.
9. International Transfers
If your data is transferred outside India (for analytics or certain service providers), we ensure adequate safeguards consistent with applicable data protection principles.
10. Your Rights
You may have rights including accessing, correcting, updating, or deleting your personal data. You can contact us at the address below to exercise your rights.
11. Children’s Privacy
Our Site and services are not directed to minors. If we learn that we have collected personal data from a minor without verification of parental consent, we will take steps to delete it.
12. Links to Third-Party Sites
Our Site may contain links to other websites. We are not responsible for the privacy practices of these third parties.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated “Last Updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or your data rights, email us at: info@healthndfitness.com.